We work hard to not overuse antibiotics.

We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green mucous from the nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine nor the standard of care. We will prescribe an antibiotic when we believe it is an appropriate treatment.

Everyone's Time is Equally Valuable.

We ask that you arrive 5 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive later than 10-15 minutes for your appointment.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

Since appointment times are limited, these charges will apply for the following missed appointments:

• $50 Missed same day/ill appointment not cancelled within 24 hours
• $50 Missed physical exam appointment not cancelled within 24 hours
• Walk-ins are discouraged as your unexpected arrival puts everyone behind in their schedules. A$50 walk-in/add-on fee will be charged. Should you have an urgent problem, please phone us first so we can make the appropriate plans for your child to be seen.

Patients arriving to be seen for a physical examination should enter through the "Well Patients" door. Patients to be seen for conditions that may be contagious should enter through the "Ill Patients" door.

If you are unable to keep an appointment, please notify the office as soon as possible, preferably 24 hours prior to the appointment. Appointment times are limited, and the courtesy of your call will enable a sick child to be cared for.

We bill your insurance as a courtesy to you and your family.  Any outstanding balances not paid by your insurance company become your responsibility.  Please pay your statement balance on time, and inquire if there is a balance at each office visit.  If you have questions about your balances, please contact our office biller or office manager.  Payment is ALWAYS required prior to your child being evaluated in our office.

Please see the HIPAA form (under forms)

Efficiency through the use of technology

You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due. This allows our staff to answer the phones for more urgent needs.

The health and well-being of your children are our top priorities. We firmly support the expert guidance and recommendations provided by leading health authorities, including the American Academy of Pediatrics (AAP).  As such, our vaccine policy aligns with the evidence-based immunization schedule developed by these organizations.

We believe:

• Vaccines save lives. Immunizations have been proven to prevent serious illnesses, reduce the spread of contagious diseases, and protect vulnerable populations.
• Vaccines are safe. Extensive research and rigorous safety standards ensure that vaccines are both effective and secure for children and young adults.
• Vaccines protect communities. By vaccinating according to the recommended schedule, we help prevent outbreaks and protect individuals who cannot be immunized, such as infants too young for certain vaccines or those with certain medical conditions.

Our Policy Highlights:

• Recommended Schedule: We follow the immunization schedule endorsed by the AAP and ACIP because it has been carefully developed to provide the best protection at the most appropriate times.
• Evidence-Based Approach: Our recommendations are grounded in the latest medical research and data, reflecting a strong consensus among pediatric and public health experts.
• Transparent Communication: We are always available to discuss any questions or concerns about vaccines and are committed to providing clear, respectful information about the benefits and potential risks.

We understand that deciding how to protect your child’s health is one of the most important decisions you’ll make. By following this policy, we aim to ensure that every child in our care has the opportunity to grow up healthy, safe, and protected against preventable diseases.